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Spa.supplies.australia@gmail.com
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Find Us
81-83 Campbell St,
Surry Hills, NSW, 2010
Support
Call: 0416284078
Email: spa.supplies.australia@gmail.com
Working hours
Mon – Fri: 09:00 – 17:00
Sat & Sun: CLOSED
Have Questions?
If you can’t find the answer below, feel free to reach out via e-mail.
Frequently Asked Questions
Spa Marvel is not compatible with biquanide products or 1 micron disposable filters.
Yes. Spa Marvel is 100% guaranteed when used according to the directions.
One bottle will last up to 3 months. As water is removed from the spa through splashing and regular usage, Spa Marvel® is also removed. When your spa water loses its ‘silky’ feeling, it’s time to add another bottle.
Most customers using Spa Marvel® change the water every 6 to 12 months.
Hot tub water will eventually wear out and pH will no longer stabilize. Different bather habits cause different results. One year is an average but recommended time horizon for changing the water
pH should range from 7.8 to 8.4 where 8.0 is ideal. Alkalinity should range from 80 to 120 ppm.
Yes. Past studies hast shown Spa Marvel® to be safe for children, pets, fish, birds, reptiles, plants, rivers, and lakes
Yes
Cloudy water may be caused by frequent use by a large number of bathers, deodorants, oils, lotions, sunscreen, or other products used on the skin or soap residues in bathing suits. To clear up cloudy water:
Make sure spa users and bathing suits are as clean as possible. Make sure the filter has been properly cleaned or replaced. Make sure the filtration system runs at least 6 hours a day. Use a non-chlorine shock or a clarifier to speed up recovery time.
Be patient. The spa water will clear up and does not have to be drained if the water is cloudy, Spa Marvel® just needs some time to do its job.
Over time chlorine, bromine, other chemicals and minerals in water will leave a build-up in your spa plumbing, equipment and heating element, resulting in decreased performance and creating a potential breeding ground for bacteria.
Spa Marvel® Water Treatment on its own will remove this build-up, but it can take up to six months to thoroughly purge your tub and you may experience cloudy water and white flakes in the water as a result of this deep cleansing process. To help reduce and in most cases eliminate these occurrences, Spa Marvel® Cleanser acts to remove buildup prior to using the Spa Marvel® Water Treatment.
Yes
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